WHAT ARE FiveMay'S DELIVERY OPTIONS?
During checkout, we'll provide an estimated delivery date. We'll also include that date in your order confirmation email.
STANDARD
- US：
Order amount over $60: Free
Order amount under $60: $9.99
- CA（ON&BC&QC&AB）
Order amount over $60: Free
Order amount under $60: $9.99
- CA（Other）
Order amount over $80: Free
Order amount under $80: $14.99
ADDITIONAL INFORMATION
- Orders are processed and delivered Monday–Friday, except for national holidays. Be aware that orders may experience longer processing and delivery times during holidays.
- Orders can't be delivered to PO boxes, re-shippers or package-forwarding services.
- Orders can't be delivered to addresses outside the country or region where they were placed.
- Refunds include the total value of any returned items. Please note that delivery fees are not refundable unless you receive an incorrect item.
FAQs
Does my order need to go through customs?
Since your order is dispatched internationally, it has to be cleared through customs. Don't worry—we'll handle it for you. The delivery date provided at checkout accounts for clearance times.
What about duties?
We eliminate the guesswork for you. All applicable duties are included in your order total at checkout.